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| Frequently Asked Questions |
| Click on question to reveal the answer. |
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| 1. Is Amber Net company producer of jewellery or just agent? |
Amber Net is producer not agent!
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| last updated - 2010-03-08 15:14:41 |
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| 2. What are shipping costs? |
Standard shipping cost inside Poland is equal to 6 PLN (about 1,4 EUR / 1,2 GBP / 1,9 USD)
Standard shipping cost outside Poland is equal to 15 PLN (about 3,4 EUR / 3 GBP / 4,7 USD)
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| last updated - 2009-06-06 21:34:54 |
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| 3. Are there other available pictures? Those three in product description are not good enough. |
Yes, however not always. The red link in description leads to gallery with larger quantity of pictures.
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| last updated - 2009-05-20 19:55:56 |
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| 4. Can I personally pick my jewellery from You store? |
Yes, anybody can visit Us and pick or buy jewellery.
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| last updated - 2010-03-08 15:17:15 |
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| 5. Is there any way to get discount with big orders? |
Yes, anyone can get discount!
Possible discounts:
10% when order is above 2000 PLN
15% when order is above 4000 PLN
Discount is added automatic while order process (third step "Data Confirmation").
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| last updated - 2010-03-08 15:19:01 |
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| 6. How can I pay for Jewellery? |
You can pay in two ways:
1. Bank transfer (all data is in Our emails with order confirmation)
2. PayPal
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| last updated - 2010-03-08 15:18:26 |
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| 7. I have made purchase order it Amber Net's store and I dod not get any email with confirmation. Is my order valid? |
To check if You made everything right go to Our store and login. Find "Account History" at Your account panel - all valid orders will be displayed there.
Is You can see Your order in "Account History" and non email reached You, tell us about this we will send this email once again.
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| last updated - 2010-03-08 15:21:15 |
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| 8. I have an account in Amber Net store but I don't remember my login and password. What do I do? |
Login is always Your email address.
You can change Your password in here: retrieve password. After this action new password will be sended to You in email.
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| last updated - 2009-08-25 22:38:16 |
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| 9. Text in store is smudgy, is there a way to change it? |
Yes, change your Internet browser to something different from Internet Explorer.
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| last updated - 2010-03-08 15:22:34 |
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| 10. What kind of silver is using your company? |
Our jewelry is made of .925 sterling silver or higher.
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| last updated - 2009-10-29 13:04:09 |
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